Commercial Cleaning
Prove the work happened — without an app.
Put a QR code at each site. Your crew scans it, completes the checklist in their phone browser — no app, no accounts — and every visit lands as a timestamped record you can show a client. When a client asks “was it cleaned?”, you send a link, not an apology.
Example workflow
Site cleaning check-in
- QR at each site or room
- No sign-in for casual cleaners
- Confirm site location
- Open cleaning schedule
- Complete cleaning checklist
- Flag exceptions
- Timestamped audit record
Need a different process? Each trigger, check and workflow step is configurable.
Scenario
A commercial cleaning company services 40 office and retail sites with night crews and casual staff. When a client asks “was it actually cleaned?”, the answer lives in a supervisor sign-off sheet, a text message, or nothing at all. Contract reviews and tenders increasingly ask for evidence of attendance and quality — and ISO 9001 audits expect records the company cannot reconstruct after the fact.
How the workflow runs
A site cleaning workflow configured in SealAudit follows the same trigger, verification, action, and audit pattern used across every SealAudit deployment.
- 1) Trigger: A cleaner scans the QR code posted at the site entrance or room checkpoint. The scan opens the assigned cleaning workflow for that site — in the phone browser, with no app to install and no account needed for casual staff.
- 2) Verification: The platform can require sign-in for known staff, or stay open for contractors and casual cleaners. If enabled by policy and consent, it confirms the phone is near the site before continuing. Verification outcomes are recorded as pass, fail, bypass, or error.
- 3) Action: The cleaner reviews the current cleaning schedule for that site, completes a checklist for the tasks completed, and flags exceptions — an empty soap dispenser, a locked area, damage found — as part of the run.
- 4) Audit event: The system stores the outcome, timestamp, verification status, checklist responses, and references to the exact workflow and schedule versions. The operations manager can search and export this record for client reviews, contract disputes, and ISO 9001 audits.
Compliance outcome
Every visit creates a tamper-evident audit record referencing the workflow and schedule versions in effect at the time. When a client questions a visit, you send an export showing which site was visited, when, which tasks were completed, and which exceptions were flagged — not an apology or a reconstructed spreadsheet.
The audit trail distinguishes between completed checks and flagged exceptions, so reviewers see exactly what happened on the night. The same records support tender responses and quality audits without manual log reconciliation across dozens of sites. For a deeper treatment, read proving cleaning and facility service delivery.